Frequently Asked Questions

Find answers to common questions about our garden furniture repair and maintenance services.

Your Questions

Below are answers to questions we often receive. For more details or a custom quote, contact Authentictruetra.

How long does a typical repair take?

Most single-item repairs are completed within 3 to 5 business days. Larger projects such as full set refurbishment may take 1 to 2 weeks. We provide a specific timeline when you request a quote.

Do you pick up and deliver furniture?

Yes. For items within our service area, we can arrange pickup and delivery. Delivery fees depend on distance and will be included in your quote.

What areas do you serve?

We are based in Santa Ana and serve Orange County and the surrounding region. Contact us to confirm whether we cover your location.

How is pricing determined?

Pricing depends on the type of furniture, extent of damage, and work required. We offer fixed rates for standard services and provide custom quotes for more complex projects.

Can you match an existing finish?

We work to match colors and finishes where possible. Bring a sample or photo of the desired look, and we will recommend the closest option from our range of stains and paints.

Do you offer warranties?

We stand behind our workmanship. Specific warranty terms are provided with your quote and service agreement.

Still Have Questions

If your question is not answered here, we are happy to help. Reach out via our contact form or by phone.

Contact Us